A tale of two different kinds of customer support: @HistoryNet vs @Honeywell_Home.

I have been a subscriber to HistoryNet's Civil War Times magazine for a few years now. I don't necessarily read it every month, but I usually download a few months and read those articles of interest to me …

Ever had a craving for something simple? Was sitting at the computer awhile ago and had this sudden craving for pretzels, go figure.

So... I now sit here with a bag of pretzels and a glass of Spaten Oktoberfest Ur-Marzen. Not the greatest Oktoberfest to be had, but certainly not …